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Duolab will relaunch its e-commerce site with a new skin diagnostic tool

By Julia Wray
June 8, 2022

The L’Occitane Group brand worked with Revive on the customizable skincare service

Duolab, the skin care tech brand developed by the L’Occitane group, has relaunched its e-commerce site, including a skin diagnostic tool.

The new feature provides personalized skincare formulations for consumers and was developed in partnership with Revive, a specialist in self-diagnostic modules.

Duolab’s Beauty System, launching to consumers in 2020, features a countertop lab device that mixes 20 different facial care formulations via an assortment of mix-and-match capsules.

Freshly blended custom serums and moisturizers are preservative free and are said to be rich in natural active ingredients.

“Adapting and customizing a flexible skincare routine for each person is Duolab’s raison d’être,” said Duolab CEO Alain Harfouche.

“So, of course, the most important first step is to identify the client’s personal needs: their skin type, goals, lifestyle and preferences.

“Working with Revieve, we are able to combine consumers’ own observations with smart AI technology that analyzes multiple aspects of their skin and recommends a tailored ‘prescription’ to meet their needs.”

Revieve’s computer vision technology measures over 120 skin measurements to provide users with an in-depth analysis of their skin.

New customers start with an online skin diagnosis on Duolab’s website, answering questions about their skin concerns and personal needs.

They enter their geographic location and upload a selfie image.

After analysis, the tool recommends a tailor-made “prescription” of capsule combinations to meet the customer’s needs.

Duolab plans to introduce a “Skin Coach” module to help consumers track their progress over time (and tweak their routine if needed) later this year.

“Personalised, personalized skincare is no longer just an option for customers; it’s the norm,” said Sampo Parkkinen, CEO of Revieve.

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“The future is about educating consumers about their skin and helping them achieve the best skin of their lives and the confidence that comes with it.”

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